Mr MacSporran (Counsel for Ms Mulligan): Ms Mulligan, perhaps the simplest way to deal with this is for you to tell us how in your view you showed leadership in this issue.
Ms Mulligan: All right. Once it was identified and I discussed the options with the staff member in question and she didn’t agree to those options and she suggested an alternative we discussed why that would be appropriate. I agreed to the same. I continued, you know, over months chatting to her. She was progressing that matter. When I went to ICU it was evident, and the issue over that patient’s surgery, what it actually was that the issues weren’t resolving. I met with the District Manager and Director of Medical Services and suggested that we try and attempt to have some formal mediation because at this state it was obvious that these two staff members were not able to sort the problem out themselves and Miss Hoffman had not agreed to sitting down the four of us and having a chat about it. I then basically continued along that. There was a discussion obviously with Dr Keating and Dr Patel and we had a plan to go back to Toni Hoffman and offer her again an opportunity to sit down and try and sort these issues out and I believe that that was appropriate and I believe it showed leadership. Obviously, some people have a different view, but I cannot make staff sit down and talk to another staff member if they disagree and if anyone suggests that I do that that can be considered intimidation, I believe.
